Support

Contact

Email support@stashkin.com. For a bug, include the Chrome and Stashkin versions (both shown at chrome://extensions) and what you were exporting or doing when it went wrong. A screenshot helps; the conversation itself is not needed.

An export button is missing or an export fails

Stashkin reads the ChatGPT page, so a ChatGPT update can break it. First reload the ChatGPT tab. Then check for a Stashkin update at chrome://extensions. If it still fails, email support with the details above; a fix usually follows within a few days of a ChatGPT change.

Managing Pro

Sign in at stashkin.com/account. Manage Subscription opens the Stripe portal, where you can change the card, switch between monthly and yearly, or cancel. After cancelling, Pro stays on until the end of the paid period and nothing renews.

Refunds

Within 72 hours of a purchase, email support@stashkin.com from the address on your account and mention the refund. The payment is refunded in full to the original payment method; Stripe typically takes 5 to 10 business days to show it on your statement. After 72 hours, cancel instead and keep Pro until the period ends.

Pro is not showing up in the extension

After paying, the account page confirms the upgrade within a few seconds. The extension picks it up the next time you open ChatGPT. If it still shows Free after a minute, reload the ChatGPT tab; if that does not help, email support with the account email.

Deleting your data

Email support@stashkin.com from the address on your account and ask for deletion. The account, its sessions and its billing record at Stashkin are removed and you get a confirmation. Export preferences and usage counters live in the extension's storage on your device and are removed when you uninstall the extension. The privacy policy lists what is stored where.